← back to Wanelo
How can we help you?
What is Wanelo?
How the heck do you pronounce "Wanelo"?
Where do all these awesome products come from?
What's the best way to share a product with a friend?
How do I post new products to Wanelo?
How can I edit a product I’ve posted?
Where can I view the products I've saved or posted?
How can I share a collection?
I forgot my password. How can I reset it?
How do I change my username?
How do I make a new collection?
How do I edit or delete a collection?
How do I move products to another collection?
How do I remove a product I've saved?
How do I unfollow someone?
How do I close my account?
How do I manage my push notification settings?
How do I purchase products from Wanelo?
How do I know that a store I find on Wanelo is safe to order from?
How do I report a product that is unavailable or inappropriate?
How do I report a user who is abusing community policies?
How do hashtags work?
Stores & Brands
What are stories and how can I publish one?
How can I ensure my store will be verified on Wanelo?
How do I claim a store I own?
Can I sponsor content or advertise on Wanelo?
How can I create a contest on Wanelo?
How can I use meta tags to keep store product info accurate?
How can I edit product titles, prices, and availability?
What are the benefits of claiming my store page?
What is a Product Feed?
Why should I provide a Product Feed?
What file format does Wanelo accept?
What information does Wanelo require in my Product Feed?
What is a variant?
How do I create a Product Feed?
How do I submit my Product Feed to Wanelo?
How does Wanelo download my Feed?
How long does it take for my Feed to become active on Wanelo?
How often does Wanelo import my Feed? At what time?
Will Wanelo remove the tracking or affiliate code from my product URLs?
Why is my Feed not updating on Wanelo?
Why does my product say "Sold" on Wanelo when it's in stock on my site?
Impersonation & Copyright or Trademark Infringement
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