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How can we help you?
What is Wanelo?
How the heck do you pronounce "Wanelo"?
Where do all these awesome products come from?
What's the best way to share a product with a friend?
How do I post new products to Wanelo?
How can I edit a product I’ve posted?
Where can I view the products I've saved or posted?
How can I share a collection?
I forgot my password. How can I reset it?
How do I change my username?
How do I make a new collection?
How do I edit or delete a collection?
How do I move products to another collection?
How do I remove a product I've saved?
How do I unfollow someone?
How do I close my account?
How do I manage my push notification settings?
How do I purchase products from Wanelo?
How do I know that a store I find on Wanelo is safe to order from?
How do I report a product that is unavailable or inappropriate?
How do I report a user who is abusing community policies?
How do I follow a store?
How do hashtags work?
Stores & Brands
I have a store. How does Wanelo work for me?
What are stories and how can I publish one?
What is a store page?
How do I claim a store I own?
What are the benefits of claiming my store page?
Can I sponsor content or advertise on Wanelo?
How can I create a contest on Wanelo?
Impersonation & Copyright or Trademark Infringement
Email us at firstname.lastname@example.org.
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