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How can we help you?
Wanelo Basics
What is Wanelo?
How the heck do you pronounce "Wanelo"?
Where do all these awesome products come from?
What's the best way to share a product with a friend?
How do I post new products to Wanelo?
How can I edit a product I’ve posted?
Where can I view the products I've saved or posted?
What is the "Things I want as gifts" collection?
Account Management
I forgot my password. How can I reset it?
How do I change my username?
How do I make a new collection?
How do I edit a collection title?
How do I delete a collection?
How do I move products to another collection?
How do I remove a product I've saved?
How do I unfollow someone?
How do I close my account?
Shopping
How do I purchase products from Wanelo?
How do I know that a store I find on Wanelo is safe to order from?
How do I report a product that is unavailable or inappropriate?
How do I report a user who is abusing community policies?
How do I follow a store?
How do hashtags work?
Stores & Brands
I have a store. How does Wanelo work for me?
What are stories and how can I publish one?
What is a store page?
How do I claim a store I own?
What are the benefits of claiming my store page?
Can I sponsor content or advertise on Wanelo?
How can I create a contest on Wanelo?
support@wanelo.com
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