Wanelo Help Center
Wanelo Basics for Users
What is Wanelo?
How do I post new products to Wanelo?
How the heck do you pronounce "Wanelo"?
Where do all these awesome products come from?
User Account Management
I forgot my password. How can I reset it?
How do I change my username, email or password?
How do I make a new collection?
How do I edit or delete a collection?
Shopping on Wanelo
Is Wanelo safe to buy from?
What is "Fulfilled by Wanelo"?
Where can I find my order confirmation?
How can I track my order?
Wanelo Basics for Stores
What are stories and how can I publish one?
How can I ensure my store will be verified on Wanelo?
How do I claim a store I own?
Can I sponsor content or advertise on Wanelo?
Selling on Wanelo
How can I improve my sales?
Rules for getting paid on Wanelo
Help! The Wanelo Shopify App won't install for my store.
How do I include a tracking number when I fulfill an order?
Reporting copyright infringement or impersonation
Wanelo Ambassador Program
How do I become a Wanelo Ambassador?
How will I know if I have been chosen to be a Wanelo Ambassador?
How many people will be accepted into the Wanelo Ambassador program?
How often will I be sent clothes to photograph and review?
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