Wanelo

Wanelo Help Center

Can I cancel my order?

Unfortunately, not. Wanelo partners with awesome stores so that our users can buy items directly on Wanelo, but we actually don't ship out the products ourselves. Because of this, once an order has been placed on Wanelo, we are unable to cancel it. 

For instructions on returning an item, visit your order history in the Wanelo app
or on www.wanelo.com, select the order details for the item you ordered and navigate to the store's return policy. 
support@wanelo.com
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