Wanelo

Wanelo Help Center

Why was my order cancelled?

Sorry to hear your order was cancelled! Some common reasons for order cancellations are the item being sold out and incorrect billing or shipping information entered. In every instance, we make an effort to communicate to you that your order has been cancelled.

If your order was cancelled and you see a pending charge on your bank account, don't worry! It will automatically disappear in a few days.

If you're not sure why your order was cancelled, email us at shopping@wanelo.com.
support@wanelo.com
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