Wanelo

Wanelo Help Center

Where do my orders show up in Shopify?

Wanelo orders appear in your Shopify orders dashboard with the email address [orders+user(number)@wanelo.com] and "Wanelo Order" in the notes section of your orders. 

Please note: emails sent to [orders+user(number)@wanelo.com] will not be received by the customer. If you need to contact a customer, please email store-support@wanelo.com with the order number.

Reminder: your orders must be fulfilled on your Shopify dashboard. You must also include a tracking number and check the box to send an email with the tracking information.
 
support@wanelo.com
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