Wanelo

Wanelo Help Center

When I try to install the Wanelo Sales Channel, I get a "Store not claimed" error message. What do I do?

The app failed to install due to the way we authenticate you as the store owner.

Currently, https://[yourstore].myshopify.com/ does NOT redirect to http://[yourstore].com/. That redirect must happen before your store can be approved.

Please go to your Shopify Settings > Domains and change your primary domain to a non-myshopify.com domain.

It's also important to check the box "Redirect all traffic to this domain."

Once that is complete, please follow the steps below:

1) Go to your Sales Channels section in Shopify and uninstall the Wanelo Sales Channel
2) If you have a Wanelo account, go to www.wanelo.com and make sure you are logged out
3) Re-install the Wanelo Sales Channel

 

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