Wanelo Help Center

Can I receive payment to an account outside of the US?

For store owners that want to receive payments outside of a US bank account, Wanelo has partnered with Payoneer for international payment solutions. 

Sign up here for a Payoneer account if you do not already have one.
  1. Once you are approved by Payoneer, you will receive an email with your account status, along with virtual US bank account details. 
  2. Go to your store's settings on Wanelo and enter your virtual US bank account details in the bank account section.
  3. Wanelo will begin processing transactions for you. Payments for Wanelo orders that you fulfill on Shopify with a tracking number will be transferred automatically to your Payoneer account.
How can I use my Payoneer account?
  1. Register for a Payoneer account - Sign up here. Once approved, Payoneer will send you an email with your US receiving account details.
  2. Enter your Payoneer US Bank Account details in your Wanelo store settings
  3. Receive funds from Wanelo to your Payoneer account
  4. Withdraw funds to your local bank account or prepaid MasterCard

Questions about Payoneer?

Payoneer operates an in-house, 24/7, multi-lingual customer support team, available via phone, email or live chat here.

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