Wanelo Help Center

Where will my order ship from?

Wanelo has over 30 million products that are shipped from all over the world, but most of the merchants selling on Wanelo are based in the United States or Asia.

To ensure Wanelo is 100% safe to shop from, we recently introduced "Fulfilled by Wanelo" with select stores. These are stores we've exclusively partnered with that sell only on Wanelo, and we 100% guarantee your purchase with them or your money back.

Returning your items purchased from "Fulfilled by Wanelo" stores is also hassle free. You can make returns within 30 days right from the Wanelo app, and even if your order shipped from overseas, you just ship it back to Wanelo in the U.S.

You can also contact us for any of your customer service needs by emailing us at shopping@wanelo.com.
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