Wanelo Help Center

What are "Merged Accounts" and why do I need them?

In order to sell on Wanelo, a personal Wanelo username must be combined with a Wanelo store page. We call this a "merged account." Only merged accounts can save products into collections, edit store information, and update payment settings. If you have multiple stores, you’ll need a separate user account for each store.

Here's how you can merge your accounts:

  • Install the Wanelo Shopify App. You'll be prompted to either create a new Wanelo account or log in with an existing Wanelo account. When you install the app, your Wanelo account will be automatically merged with your Shopify store.
  • If you want to change the user account that is merged with your store, just email us at: store-support@wanelo.com
  • If your accounts were just merged and you appear to have lost followers, don’t stress!  We can easily get your followers back if you just email us at: store-support@wanelo.com

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