Wanelo Help Center

Help! My store doesn't look like it used to.

The most common reason that your store appears to have changed is if your Wanelo user account was recently merged with a store page.

Every time you install the Wanelo Sales Channel, it combines your Wanelo user account with the Shopify store you've installed the app on.

You will need a unique Wanelo username for each separate Shopify store that you want to set up on Wanelo.

For more information on merged accounts, see "What are merged accounts?"

If you have any questions, or your accounts don’t seem to merged correctly, send us an email at shopify-support@wanelo.com with all of your store domains.
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