Wanelo

Wanelo Help Center

Why wasn't I refunded the full amount of my order?

Wanelo charges a nonrefundable processing fee on every order. You can see this amount summarized on the checkout page next to "Taxes and Fees". 

When you return an item, you will be refunded the cost of the item and tax, but you will not be refunded the processing fee. 
support@wanelo.com
http://assets3.desk.com/
false
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete