Wanelo Help Center

  • What is a Wanelo store page?

    Every store on Wanelo has its own store page, and store owners can claim their pages to start managing and engaging with followers. Store pages are automatically created when products from that store are posted to Wanelo. Installing the Wanelo Shopif...

  • How do I claim a store I own?

    So you posted a few products you sell and had your store verified. The next step would be to claim your store page on Wanelo. Head over to your store page. It should look like this: wanelo.com/store/storename. Click “Do you own this store? Claim i...

  • How do I add the Wanelo Save Button to my site?

    There are a couple ways to add the Wanelo Save Button to your site. 1) If you know HTML, you can use the code we provide on our website: https://wanelo.com/about/buttons 2) Install the AddShoppers Sharing Buttons App in the Shopify App Store: https...

  • What are the benefits of claiming my store page?

    As a store owner, you will be highlighted as the representative of that business and be able to interact with the Wanelo community. And, since all of the content on Wanelo is user-generated, it's an awesome way to see what's trending, popular, and es...

  • What is Wanelo?

    Launched in 2012, Wanelo (“wah-nee-loh,” from Want, Need, Love) is a social marketplace uniting 350K stores and 30M products in one platform. For shoppers, it’s a way to discover, save and buy products from all of their favorite stores in one place....

  • What are "Merged Accounts" and why do I need them?

    In order to sell on Wanelo, a personal Wanelo username must be combined with a Wanelo store page. We call this a "merged account." Only merged accounts can save products into collections, edit store information, and update payment settings. If you ha...

  • Can I change the company representative associated with my Wanelo stor...

    Every store selling directly on Wanelo must have a representative verified by our payment processor. This is to verify that the individual is an authorized representative of the store and can manage the payment account for the store. At this time, on...

  • How can I ensure my store will be verified on Wanelo?

    Store pages are created when products are posted from an online store. Wanelo users can follow a store page to receive updates whenever new products are added. If you sell things online, simply post products from your store to Wanelo. Our team will ...

  • How can I create a contest on Wanelo?

    Want a fun way to engage our users and gain visibility for your brand? Host a contest on Wanelo! Contests usually involve encouraging users to post products from your store with a certain #hashtag, or having them create themed collections that are s...

  • Can I sponsor content or advertise on Wanelo?

    Wanelo is 100% advertising free, so unfortunately, this is not something we partner with stores on. There are ways to get more involved and increase your store’s visibility, including best practices for store owners on Wanelo. Check out the ba...

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